Dennis Altman refused to spend $3000 and wait nine weeks to get the electronic air suspension on his Range Rover fixed at the dealership. “I hung up still laughing, when I settled down I hit Google and started learning. I’ve worked on cars since I was 14, my 7 years in the US Navy I trained and worked as a pneumatic and hydraulics mechanic on nuclear powered submarines so I knew I could tackle this problem.

Within a few days of serious digging I had found almost everything I needed to repair it for about $400. I had the suspension running in an afternoon,” said Dennis.

Dennis quickly realized that there was a market out there for Range Rover parts, since the dealers took so long and charged so much. ” I did a little brain-storming with my wife and friends, my wife made up a logo and I bought enough orings to put a 10 oring kits on eBay for $12. each in Jan ‘06. I figured if they sold by the end of the month I would be happy, and have some beer money. They sold out in less than a week and I’ve been growing since.”

Rover-Renovations started on eBay, but Dennis found that eBay was not scalable to his operations. “EBay was good for low volume, but more than 3-5 orders/day was killing me, it took 10 minutes to process an order and print shipping labels. I think recently eBay has gone downhill, kind of like a good antique market that has let in junk-sellers and the good dealers stop coming. I keep a few things listed there just to drive traffic to my store, I get maybe one order/month through eBay and I dread the email. I have few ‘problem’ customers and 90% of them purchase through eBay.”

After trying out a Yahoo store, Dennis used Volusion’s Yahoo Import tool to quickly switch his entire store to Volusion’s platform. “My Ystore import was almost 2 years ago, so I don’t remember much of the import other than I was amazed at how fast it was. I only had to setup my categories and payment settings (I already had my merchant account), do some smoothing and transfer my DNS settings.”

Since switching to Volusion, Dennis now gets 51% of his traffic from natural search results. “Volusion has helped my marketing immensely by saving me the time of worrying about SEO, it just happens automatically. I don’t have to constantly comb over my site for improvements,” said Dennis.

Dennis has big plans for www.rover-renovations.com. “I plan on leaving the day job in the next 6 months (several outside factors are going into the exact date) and going full time at running Rover Renovations. I am constantly adding to my product-line with a goal of being THE place to go for all things Range Rover. It is a small niche, and I want to own it.”

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Gina Geraci knew she had something special to sell online being located in New York. “New York Bagels are famous for their one of a kind taste and texture. It is one of the many things people crave after leaving New York. I knew it would be a hit because New York bagels can not be found anywhere else but here.

It is a unique gift idea and a great alternative to flowers and candy. The name New York Bagel Box was the perfect name for our online business.”

Gina originally went with GoDaddy based on the price but soon found the cart too restrictive. “Volusion offers options not available from GoDaddy. I was able to customize the free Volusion template to make my site look as if it was created just for NY Bagel Box. The old saying is true…you get what you pay for!”

Volusion’s automated features have helped Gina handle busy holiday seasons with ease. “The gift certificate options are a great way for our customers to purchase gifts to fit any budget. It also allows the gift recipient to select product preferences to satisfy any flavor craving. During the holidays, this is our most used marketing feature. I also love the fact that my shipping labels can be created with the touch of a button right on the “process order” page. During our busy season, this feature is priceless.”

Gina’s ambitions do not stop at bagels. “In the future NY Bagel Box plans to continue satisfying New York Bagel cravings all over the USA with hopes of developing a new web site that will deliver more New York specialties …..any guesses on what they might be?”

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Back in February, we mentioned the possible Yahoo/Microsoft merger and the effects it might have on small business owners (see: “Is the Potential Microsoft/Yahoo Marriage on Your Small Business Owner Radar?“). The offer is back on the radar, but this time with a different proposition.

Microsoft said Sunday that it was no longer seeking to acquire Yahoo!, which may mean a partnership is in the works instead.

The statement on Microsoft’s site is as follows, “Microsoft is not proposing to make a new bid to acquire all of Yahoo! at this time, but reserves the right to reconsider that alternative depending on future developments and discussions that may take place with Yahoo! or discussions with shareholders of Yahoo! or Microsoft or with other third parties.”

Yahoo’s annual meeting with shareholders is set for July 3rd, which means more information on this possible partnership may be revealed at that time.

A Search Engine Rankings report released by comScore, Inc. on March 19, 2008 shows where major Search Engines stand in regards to their percentage of power in the online market at this time:

February 2008 U.S. Core Search Rankings
In February, Google Sites extended its share of core searches to 59.2 percent, up from 58.5 percent the previous month. Yahoo! Sites ranked second with 21.6 percent, followed by Microsoft Sites (9.6 percent), AOL LLC (4.9 percent), and Ask Network (4.6 percent).

February U.S. Expanded Search Rankings
In the February 2008 analysis of the Top 50 properties worldwide where search activity is observed, Google Sites led with 7.4 billion searches. Yahoo! Sites ranked second with 2.3 billion searches, followed by Microsoft Sites (984 million), and AOL LLC (864 million).”

Regardless of the possible merger, facts show that it would still be highly likely for Google to dominate the market in online searchers and advertising revenue. The merger may, however, be good news for online advertisers. A combined effort between Yahoo! and MSN could help to improve the ease and functionality of their search marketing tools, which remain sub par to Google’s at this time as well.

Learn More:
“Microsoft Approaches Yahoo Again, This Time As a Partner“- Wired.com
Microsoft-Yahoo Partnership Wouldn’t Dethrone Google- USAToday.com
comScore Releases February 2008 U.S. Search Engine Rankings- Comscore.com

-Stacie Leonard, Ecommerce Marketing/Copywriting

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Honor Memorial Day and promote special savings with new Memorial Day and Tax Refund homepage graphics, created just for you by our design team. Show site visitors your support for May 26th and offer sales for those itching to spend their tax refunds.

To save a graphic for uploading, right click on the image and hit Save Image As.

Uploading your Memorial Day/Tax Refund Graphic
From the admin area of your site, click on the Settings Wizard button, located to the left of the Instant Help button. Then under the Design Wizard section, click on Your Content. Under the Home Page Article section, you can now upload your previously saved image so that it is displayed on the homepage of your site.

These copyrighted graphics are intended for the sole use of Volusion clients only. Use of these graphics by other sites or competitors is strictly prohibited and can result in legal action against the offending parties.

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Kyle Hungate at Hungate Business Services decided it was time to stop relying on the phone and purchase orders and time to bring his business online.Initially, Kyle just wanted to use the internet to take orders. He had no intention of pushing his business online. “Going online for us was more to capture receivables from our existing client base faster using Volusion’s shopping cart software in conjunction with accepting credit cards. When customers ordered supplies from us before using traditional methods i.e. check, it wasn’t uncommon for us to wait over 45 days to get paid. We chose

Volusion over other shopping carts on the market because of the simplicity to setup the store—none of our staff had any real web experience. We evaluated other carts but without question Volusion was the easiest to evaluate and the step by step ‘how to’ movies were invaluable,” said Kyle.

Kyle got some unexpected results from using Volusion to open his online store. “We never planned really to sell beyond our client base initially! We thought we would just tell our clients about the site and try to solve our problem with account receivables–we estimate that 60% of our sales so far have been clients outside our normal customer base.”

Kyle turned to Volusion’s design team to make his site, www.hbsx.com, look professional. “Communication and the experience with the design services was top notch, Yuri did a wonderful job. I sketched out what I thought would be a good storefront and he expanded it to make it functional and very appealing to the visitor,” said Kyle.

Hungate Business Services has big plans for the online space. “Our plans going forward are to grow and expand our online offerings to our clients as much as we can. We have seen the power of the online business and it’s definitely more of a focal point for us now. We hope in the very near future we can dedicate a team to serve our online community just as we have for our brick and mortar operations.”

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