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Archive for February, 2008

Brooks Lambert and Crew Stumble Upon Success in the Popular Beerbelly

brooks lambert Brooks Lambert didn’t come up with a great idea for a website by putting together a focus group or scouring through Google keyword searches. He didn’t pour through marketing documents for nights on end or pay to go to retail conference after conference. When Brooks came up with the concept for www.thebeerbelly.com, he and his buddy Ted were hanging in his backyard reminiscing about sneaking beer into ballgames and movies. “Both of us have been in the product development industry for years and one thing lead to another…

just like one beer leads to another, and before we knew it, we had cut up one of my $300+ wetsuits used for surfing and stuffed a CamelBAK bladder in the front and were cracking up at how funny it was, and called it ‘The Beerbelly’, of course.”

Developing a great product is one thing. Putting it on the web and marketing it is something else entirely. “Being a wanna be geek and knowing enough to be dangerous… I thought, how hard can it be? We designed a website, thinking it would be ‘easy’ to add the e-commerce/shopping cart capabilities… that was our first big lesson. It’s NOT easy… especially if you choose the wrong tools. After stumbling around a bit, we finally found Volusion… and things fell into place.”

Although Brooks and the Beerbelly gang do what they can to make the website as usable and search engine friendly as possible, they have gotten exposure in very serendipitous ways, including some press in Sports Illustrated. “This has been the most amazing ride for us as far as the press goes. We have done very little proactive press activity. We have sent a few press releases out… but mainly from the web, we have been “discovered” by a few key news sources which have led to others etc. The Sports Illustrated story was one of the few that we actually had a ‘hand in.’ My wife, Lisa is a HUGE Rick Reilly fan… I read that he was going to be speaking at our local bookshop about one of his new books and told her she should go… She said she didn’t feel like it, but I told her she should go and give Rick a Beerbelly… I guess that made it OK to leave me at home… She waited to get an autographed copy of his book and told him that she had a gift for him. He said that was a first… She gave him The Beerbelly and he said he had been wanting to get one. She told him she was the wife of the inventor and he told her to get my ‘a**’ on the phone and get me down there because he had to meet the guy that came up with such a crazy, great idea. Of course I jumped in the car, had a great time hanging out with the legendary Rick Reilly. We all know what happened after that…”

What are Brooks’s plans for his Beerbelly and his new product, the Wine Rack, for the future? “Great question… I ask myself that question almost daily. To be honest we are actually considering selling the product lines at this point. We have had multiple expressions of interest in the last couple of weeks that we are currently consulting with our attorneys as to the best way to explore this option… If there are any interested parties… please feel free to contact me directly.”

Michelle Greer, Marketing Specialist
michelle_greer(at)volusion.com
http:/www.volusion.com

Categorize Adwords Keywords and Ad Campaigns to Improve Your PPC Conversion Rates

slot machine If you don’t know what you are doing, setting up Google AdWords can feel a lot like playing a slot machine in Vegas. You keep paying and paying, and nothing happens. Meanwhile, the experienced retired grandmother in the Wayne Newton t-shirt finds the right machine, slaps in a dollar token, and wins $5000.

Several key steps to improving your PPC performance include finding the right keywords, setting up negative keywords, and writing compelling copy. But the ad itself is just half the equation. Another key element is the page the customer lands on after clicking the ad. When considering landing pages, Offermatica CEO Jamie Roche classifies them in three categories:

  • Home page-like landing pages:
    Sometimes, your best bet is to frame the landing page with the standard home page components. This doesn’t mean that you don’t target the product or offer, or limit options in order to be relevant, but you would want to be heavy on branding, trust statements and imagery that reflect a visitor’s desire to talk to you as a company. Your goal is to get people to self-identify as quickly as possible. On comparison shopping sites, for example, you might try to discover if the visitor is interested in news, reviews, or price comparisons. Visitors arriving from the keywords you designated as “brand” words or relatively broad categories like “loans” could be sent to this type of landing page.
  • Offer-based landing pages:
    These pages are very offer-specific with a goal of convincing visitors to act on the interest they’ve already expressed by clicking on the original ad. These pages have more limited navigation or off-linking. For a retailer, there is the classic product page, with a product shot, pricing, features, and other elements. For lead generation and direct marketing, this type of page will usually hit the major selling points and get you started on the order form or application. For publishers, this could be an article that has advertising or other links to content. In all cases, reinforce the source of traffic and experiment with the balance between focus on the offer and availability of off-links and branding elements.
  • Category landing pages:
    When somebody has clearly shown an interest, but the interest is in a relatively unstructured area, such as “loans” or “jeans” or “concerts,” your goal is to funnel them more deeply into your content or offering. You might do this by grouping information in a way that allows them to make choices based on their own preferences for searching — for example, by price, theme, editor’s recommendations, most popular, etc. Visitors from the terms you designated as “category” words would be sent to this type of page.

When looking at your ads and keywords, try to classify each one in one of these categories. This will make it much easier to create effective landing pages.

Michelle Greer
michelle_greer(at)volusion.com
http://www.volusion.com

Google Analytics: Analyzing Visitor Behavior to Increase Conversions

“Write better ads, strengthen your marketing initiatives and create higher-converting websites.” And, it’s “absolutely free”.*

Google Analytics OverviewGoogle Analytics

At no charge, Google Analytics allows online business owners of all sizes and across all levels to gather crucial information on the behavior of visitors on their site. Learn how visitors found your online store, how they navigate through it once they’re on it, and most importantly- how those visitors become customers (or why they decide not to). With the ability to create over 80 different reports, site owners can examine these behaviors to improve their overall site’s look and functionality, as well as improving online marketing efforts. Google Analytics can be used to track clicks, conversion rates, ecommerce transactions and more. Heat maps show detailed information on where your best customers live, helping to begin or improve any local or offline campaigns. With Analytics content optimization tools you can learn how to optimize your landing pages and overall navigation, and your site’s design and layout on a page-by-page basis. Funnel reports give information as to what percentage of people completed steps within the checkout process, and where these visitors go if they decide to not complete a purchase. Automated help and tips are also available within each report.

About Google Analytics

Google Analytics and AdWords
Google Analytics integrates fully with a user’s AdWords account. Once integrated, you’ll be able to see how each campaign, ad group and keyword performs and affects conversions on your site. If you have an AdWords account, you can signup for Analytics by simply clicking on the Analytics tab from the admin area. Google Analytics works with AdWords to track cost and conversion data, giving users the information needed to better their ad text and keywords to help increase conversion rates.

Google Adwords
Linking Google Analytics to Your AdWords Account

Google Analytics Features Overview

Google Analytics Product Tour Video
Google Analytics Features

Google Analytics Installation for Volusion Clients

Google Analytics Integration for Version 5

Google Analytics Help and Support

Google Analytics Help Center
Google Analytics Help Forum

Google Analytics Tips and Training

Conversion University
Learn about marketing and content optimization and read web analytics tips from industry experts at Conversion University, the Google Analytics companion site. Includes tips on driving traffic, converting visitors, tracking and testing, and analytics in context.
Google Analytics Blog
The latest news, tips, and resources straight from the Google Analytics team.
Google Analytics YouTube Videos
Full-length presentations on advanced analytics implementation, best practices, how to create a data driven culture and more.

Google Analytics and Urchin Software
Urchin software is another analytics tool, free to use for your site. It differs from Google in that is uses different codes, and tracks visitors in different ways.

Google Analytics and Urchin Software
Urchin 5 Web Analytics Software

-Stacie Leonard, Ecommerce Marketing/Copywriting
* Google Analytics Homepage

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Morton Golf Sales Brings 50 Years of Service and Experience to Online Store

jennifer morton When Jennifer and Ken Morton decided to take their award winning brick-and-mortal business online, they expected that the site would be nothing more than a convenient way for local customers in the area to browse their products. Since opening Morton Golf Sales in 2005, they now offer their service-based golf shop to a clientele around the globe.

Morton Golf Sales is based completely around service. Their flagship store, the Haggin Oaks Golf Super Shop is the most awarded golf shop in the country- winning the Golf World Top 100 Golf Shops an unprecedented 22 straight times. Its founder, Ken Morton, Sr., has been in the golf business for nearly 50 years - winning National PGA Merchandiser of the Year twice, the National PGA Professional of the Year once and is now a member of the PGA Hall-Of-Fame. Morton Golf extended a long-term lease with the City of Sacramento to operate the golf leases for the Haggin Oaks Golf Complex, Bing Maloney Golf Complex, and the Bartley Cavanaugh Golf Course in Sacramento, California.

Rather than becoming one of hundreds of golf shops online that sell standard equipment, Jennifer and the crew at Morton Golf Sales capitalized on selling custom ordered golf clubs. “Intensive customer service and custom club ordering is hard and expensive. It’s the best way to sell a club. A golf club that is custom-fit in a player’s specifications with custom grinds, lofts, grips, shafts and finishes can be time and labor intensive transactions, but because very few people are taking the time and energy to pursue these sales– we’ve really found our niche,” says Jennifer.

Although Morton Golf Sales continues to grow its client base and exposure by using its online store, Jennifer’s scope goes beyond just their website. “We’ve partnered with several golf magazines and golf forums such as GolfWRX.com where we are a sponsor and continue to develop our reputation as THE place to go to for custom equipment.”

To learn more about their service or find the best golf ball for your game, just go to www.mortongolfsales.com.

Michelle Greer, Marketing Specialist
michelle_greer(at)volusion.com
http://www.volusion.com

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Free Tools to Make Your Store’s Graphics Look Legit

pug pic If you go to a site, and it doesn’t look right, you will probably go somewhere else. After all, if someone doesn’t care to make their website look good, what will their product be like?

It’s not always a correct assumption, but it is one that we make.

One way to give your website legitimacy is to make sure that all of the photos are the size they should be given the space available. If you focus on selling and are not a Photoshop master, don’t worry. There are tools out there that make this process easy.

Resizr allows you to upload a photo and then choose the size and format you want it to be, rotate it, crop it, or make it black and white. If you don’t want to spend $100 for Photoshop Elements, Resizr is a good alternative for basic tasks such as these.

Are you wanting to color correct one photo and take out red eye from another? If you only need to make a few changes, an alternative to Photoshop is Gimpshop. Although Gimpshop is not quite as user friendly as Photoshop, it does have a very similar feature set and should do most of the basic tasks needed to fix your graphics.

Use the tools available to you to make your graphics legit. It’s crucial in closing the sale.

Michelle Greer, Marketing Specialist
http://www.volusion.com

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